Discendum offers a reliable service concept

Discendum’s services are flexible. While the service solutions are always tailored to the customer’s specific needs, they all share the same basic principles, which we never compromise.

Customer-oriented product development
Though we possess a solid foundation of technological know-how, technology itself is not the main idea of our services – we see our product as a means of generating added value for our customers. This is why we develop our services in a continuous, open process in which the involvement of our customers is always welcome.

Thanks to our competence and ability to listen to our customers, and understand their needs, Discendum is a friendly partner that offers functioning, reliable services that respond to the customer’s changing needs.

Cost-efficient and easy to use
We implement our services as ASP services, which is a cost-efficient and easy model for our customers, as it doesn’t require any hardware investments or in-house maintenance resources.

Our flexible and versatile services develop continuously, and adjust to the needs and situations of your organisation to guarantee that you always get the most out of them.

Fast, expert customer support
In addition to the technical functionality of the service, we place a strong focus on customer support throughout the entire process, from implementation to development. According to a number of customer satisfaction surveys, our customers are very pleased with the high level of expertise, quick service, and the commitment of our customer support staff.

Reliable operation and data security
Our technological expertise is particularly evident in the reliability and data security of our products. These are key elements in all web-based collaboration and learning activities.

All of our services are based on reliable, data secure, standard-compliant, and scalable technologies. This ensures the high technical quality and security of our product.

Training and consulting
Our comprehensive service also includes versatile training and consulting features.

In addition to implementation training and Helpdesk services, we offer open user training events as well as customer-specific training.

We can offer expert support in areas such as the planning and implementation of online learning projects. In co-operation with our skilled partners, we can also help in learning environment creation and material production.

Our dedicated customer consultants can also help identify the areas in your organisation which could gain added value from a web-based learning management system, and construct the necessary functions in a cost-efficient manner.