Service concept  
Optima for Businesses  
Optima for Educational  
Institutions    
Optima for Organisations  
and Associations    
Support services,  
training, and consultingi    
Further information / Offer  
 

Discendum Optima supports your organisation’s
growth and development


Customer-friendly support services
As is the case with the actual Optima product, Discendum’s comprehensive service is also comprised of separate elements, which makes it flexibly adaptable to the customer’s needs. You can create your own workspaces yourself, or utilise Discendum’s support services that range from implementation all the way to content production and service management. You can even outsource the entire service chain to Discendum’s experts and partners.

Our support services comprise:
- Basic training
- Helpdesk service
- Open user training
- Customer-specific training
- Consulting on the application of the environment and developing it to meet
- the customer’s needs
- Creating the environment and producing content in co-operation with experts.

Consulting and training raise usage and skills to a new level
Customer-specific consulting helps define the areas of operation in your organisation that could gain added value from a web environment, and create the necessary functions in a cost-efficient manner. When competence in your organisation increases through usage and training, new personnel or changes in operations, Optima moves with you to the next level.

Optima grows and develops with your organisation and vice versa: your organisation can develop and your business can grow with Optima’s support.


Further information / Offer